<divclass="free"><span>Free on Orders $199</span></div>
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<div><span>4 - 10</span></div>
<div><span>Business Days</span></div>
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<pstyle="padding-left: 30px;"> We use outside delivery companies (UPS, FedEx, DHL, and USPS), we cannot guarantee these delivery times. Please allow 1-3 business days for your order to dispatch. Please allow <strong>3-12</strong> business days for orders to arrive.</p>
<iclass="svgicon svgicon-gd-freereturn"></i><p>Free Return & Exchange</p><spanclass="svgicon svgicon-gd-more-grey product-intro__freeshipping-more"></span></div><divclass="product-intro__freeshipping-desc">
<iclass="svgicon svgicon-gd-freereturn"></i><p>Free Return & Exchange</p><spanclass="svgicon svgicon-gd-more-grey product-intro__freeshipping-more"id="product-intro__freeshipping-more-2"></span></div><divclass="product-intro__freeshipping-desc">
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<h2><strong>Return & Exchange Policy</strong></h2>
<p>Our 100% guarantee ensures that you can return unused items in their original condition and <strong>packaging within 15 days</strong> for an exchange or prompt refund.</p>
<p>We simply ask that when you receive an order, <strong>you try it on OVER panties or undergarments</strong>. We are unable to accept worn items for hygienic reasons.</p>
<p><strong>Outbound shipping fees from the original order are not refundable.</strong></p>
<p>Products must be returned <strong>unworn, unwashed, in their original condition and with all tags attached</strong>. Please include the original order packing slip in your return package.</p>
<p>We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.</p>
<p><strong>We cannot accept off-line return</strong>. Please email to our customer care team first. Please do not go straight to the warehouse.</p>
<p>For instructions on how to ship the returned products, refer to the email received after placing the return request.</p>
<p>There is no service charge but you will be responsible for the shipping cost of your return.</p>
<p>Return shipping and any reverse duties are the responsibility of the customer.</p>
<p>To request a return, email to: <strong>support@joshine.com</strong></p>